Paytm is one of the most popular ecommerce platforms in India however in past Paytm has been accused of selling fake products about which Paytm says that it is the vendor who sells the product and Paytm is just a platform for them.
However when someone buys fake product on Paytm, they are to complaint to Paytm customer care only and it is Paytm’s responsibility to take care of Paytm fake product complaints.
So here is what you can do.
You can complaint to the Paytm customer care email address at firstname.lastname@example.org or you can also contact them on the Paytm complaint toll free number.
If Paytm doesn’t act for the fake product complaint, you must contact Consumer court to file a complaint about Paytm fake products.
Please post a copy of your complaint here to help other customers